Passionate? Ambitious? Exceptionally Helpful?
The best days at Online Optimism are when we get another team member just as excited to come to work as we are. At our agency, each day is an opportunity for growth—for our company, our clients, and ourselves.
By staying busy, and listening to the experts!
Since March 16th, 2020, all employees and Specialists have had the option to work from home, or our office, as they see fit. Starting April 20th, 2021, our offices are exclusively open to staff that have been vaccinated, as an option if they’d like to return.
We’ve learned how to onboard both new clients and staff throughout the year, continuing our usual level of rapid growth despite the Pandemic.
Most importantly, we’ve adjusted our culture to remain Optimistic, even afar. From weekly Google Meet happy hours, frequent care packages, special (optional) masked celebrations outdoors, and more, we’re looking at building the Best Place to Work, during COVID-19 and beyond.
We believe in order to succeed, we must: hire smart, train well, and keep happy. Here’s what we offer to get the best people to become Optimists.
Let’s get the typical job benefits out of the way first. Employees have:
We took a good, hard look at how companies decide on compensation, and came to the conclusion that pretty much all workers come to: it’s not fair. Your salary at an agency often depends on your ability to negotiate, rather than help our company grow—which can lead to significant cultural problems and wage differences between employees doing equal amounts of work.
We set out to create a better path toward fair wages. All Online Optimism staff receive an employee review three times a year. Not only do we discuss your performance that period, and set goals for the next period, but we’ll have a frank discussion of your salary. By no means is this a perfect system, but it means a conversation about your pay is dependent on your actual work instead of your reviewer’s mood, luck, and the phase of the moon being just right.
Each period, we also review Online Optimism’s financials with our entire team. Your career is an investment in Online Optimism, and you should be knowledgeable in how our company is growing so you can understand where your salary is coming from.
We will never get in the way of you becoming the best you. If an Optimist ever believes that there’s a better opportunity out there, we wish them the best and hope they stay in touch. Even after all this time? Always.
As part of our continued efforts to Better Our Community, we put in place a 200% donation match program for employees, which we call Donate, Elevate.
With Donate, Elevate, as employees donate to their favorite non-profits, Online Optimism will 100% match this donation to the same non-profit. In addition, we’ll donate an equal amount to a nonprofit of our leadership’s choice that we feel is particularly important. For 2020, that organization is the Innocence Project New Orleans for our Louisiana-based staff, and the Georgia Innocence Project for our Georgia-based staff.
Our office is centered around removing barriers to your comfort. We have a casual dress code, for both us and our office pups. Throughout COVID-19, employees are allowed to work either in-office, or remotely.
We’re not just dog-friendly, but dog-preferred.
Finally, we’ll keep you healthy and never hungry with endless office snacks and drinks. If it’s at Costco, we’ll get it for you. From La Croix to Kombucha, chocolate-covered almonds to Cheez-Its, we’re always happy to stock whatever your favorites are – as long as they’re available in bulk!
We deeply care about respecting our employee’s ability to turn off work. With a plethora of options and benefits catered to taking time away, our Optimists only work when they’re 100% ready to go. Optimists receive:
There’s also the little things that come with being an Optimist which add up in the long run.
All of these policies are from a strong belief that our most valuable investment is in our staff.
We’ve done everything we can to make this the best place to work, but there’s always areas for improvement. We often get asked in interviews “What’s the best part of working here?” and our CEO’s answer is “Whatever it is, probably isn’t a policy yet!”
We invite, and encourage suggestions from our staff on better policies. Unlimited sick days? Attending conventions? Our cherished OOies? All suggestions brought up during weekly traffic meetings and implemented within two weeks. We’re excited to see what ideas you can bring to the table.
